FAQ

  • What IS the HQ Online Portal?

    The HQ Online portal is a virtual space (powered by Thinkific) that gives you access to virtual classes taught by the witches of HQ and guest instructors. The HQ Online portal is also where you will find our virtul "Coven" Community - a space for solitary witches to connect with each other! #witcheshelpingwitches

  • Does the Portal Cost money?

    Creating your HQ Online Portal account is totally free! Sign up and you'll be able to see all of our virtual classes, digital downloads and the "Coven" Community. Each class is available for individual purchase and the "Coven" Community is available with a paid monthly membership.

  • How do I enroll for a class?

    Enrolling for a class is super easy! Click on All Products to scroll through all of our virtual classes. When you see one you like, click on the image to view the class landing page. From there, click "Buy" and purchase your class!

  • How long do I have to complete my class?

    Virtual classes are yours forever! Once enrolled you can take your time completing the class and come back to it whenever you like. You can also take it over and over again. And all of the downloads and handouts for the class are yours to keep. Just download them onto any device.

  • What if I have questions while I'm taking my class?

    You can easily reach your class instructor by using the discussion boards in your class. Your instructor can see those and will get back to you. You can also find your instructor's direct email address in their bio on the class landing page.

  • If I enter the portal, am I automatically a "Coven" Community member?

    No! If you'd like to join our "Coven" community, make sure to click on the "Coven" community and enter your payment information to become a monthly member. Once complete, you'll be a "Coven" community member with full access to every thing inside. Your card will be charged every month until you cancel.

  • How do I cancel my "Coven" membership?

    HQ does not control your "Coven" Community membership, so there's no need to contact us to cancel. Please access your Student Dashboard and click on the drop down menu next to your image in the top right corner. Click on Profile, then Billing, and cancel your subscription. You will lose access to the "Coven" when your next pay day comes up and you won't be charged any more.

  • Do you have an App for that?

    Yes! The HQ Online Portal is accessible thru the Thinkific Course App. This App is limited but it is useful if you want to watch your class materials or see your "Coven" Community notifications from your mobile device without having to go to bronxwitch.com/online. TO DOWNLOAD: Go to your device's App Store and search for Thinkific. Download the Thinkific App and Search for BronxWitch HQ in the search browser. You'll have to enter your portal log in credentials for access. And then you're all set!

  • What do I do if I have more questions?

    Just email us at [email protected] and we'll be happy to help!